Customer Data Management, Part 2: Best Practices to Gain Insight

B2C marketers have learned to gather data from customers, and B2B marketers can learn from their best practices.

Customer data management provides insight into customer characteristics and behavior. Best practices show how to arrange data for maximum benefit.

Improving Business Processes With New Technology: Embracing Change and Rejecting Fear

Improving Business Processes

Improving business processes often means embracing new technology. Careful planning and open communication are key to successful change management.

E-Verify Announcements – myE-Verify and Record Disposal

e-verify employee computer

E-Verify has been active recently with several new announcements over the past few weeks.  While they may not have a significant immediate impact, the release of myE-Verify along with new Record Disposal rules present a perfect opportunity to review your overall procedures related to E-Verify.  Highlights of the recent announcements include the following: myE-Verify: A [Read More...]

Customer Data Management, Part 1: Best Practices for Cleansing Data

Identify new customers and expand existing relationships with good customer data management.

Good customer data management starts with data cleansing. Use these best practices to identify new customers and expand existing relationships.

ACA and IRS Reporting Demystified

Think you still have plenty of time to prepare for the ACA? 

Think again.

Webinar:  Tuesday | September 30 | 2:30 PM EDT Many employers believe they do not have to worry about ACA and IRS reporting until 2016, but the reality is that they must begin preparing in 2015 to file in 2016. And because the fines you (and your employees) may face in 2016 will be determined [Read More...]

Hardee’s & PacSun Webinar– Onboarding Compliance That Pays For Itself

Compliance in Education

What can a retailer get out of an electronic onboarding system? Or a casual dining chain? How about cutting onboarding time from 4 hours per new hire to a half an hour? How about improving WOTC screening compliance from 16% to 99%? Those are the kinds of results youth clothing retailer Pacific Sunwear got. Debra [Read More...]

Rethinking B2B Risk, Part 5: Improved Credit Risk Management Through New Technology

Credit risk management has become easier through technology.

Credit risk management has become more efficient due to emerging technology. Keeping your systems up to date is crucial in helping you manage your business

Rethinking B2B Risk, Part 3: Can Fast Response Times and Effective Credit Risk Management Coexist?

Embrace real-time reporting to retain customer interest.

By reducing the time between credit request and decision, a business and its customers can both benefit.

Rethinking B2B Risk, Part 2: Workflow Optimization — A Pathway to Lower Credit Risk

Optimizing complex workflow processes is a pathway to lower risk.

If your customer base is other businesses, B2B risk management needs to remain a top priority. Workflow optimization can enhance this process.

Rethinking B2B Risk, Part 1: Is Your Organizational Structure Causing Undue Credit Risk?

Complex organizational structures can cause undue financial risk.

When extending credit to any business, B2B credit risk management needs to be a primary concern. This includes organizational structure — is yours a risk?