Customer Data Management, Part 2: Best Practices to Gain Insight

B2C marketers have learned to gather data from customers, and B2B marketers can learn from their best practices.

Customer data management provides insight into customer characteristics and behavior. Best practices show how to arrange data for maximum benefit.

Improving Business Processes With New Technology: Embracing Change and Rejecting Fear

Improving Business Processes

Improving business processes often means embracing new technology. Careful planning and open communication are key to successful change management.

E-Verify Announcements – myE-Verify and Record Disposal

e-verify employee computer

E-Verify has been active recently with several new announcements over the past few weeks.  While they may not have a significant immediate impact, the release of myE-Verify along with new Record Disposal rules present a perfect opportunity to review your overall procedures related to E-Verify.  Highlights of the recent announcements include the following: myE-Verify: A [Read More...]

Customer Data Management, Part 1: Best Practices for Cleansing Data

Identify new customers and expand existing relationships with good customer data management.

Good customer data management starts with data cleansing. Use these best practices to identify new customers and expand existing relationships.

ACA and IRS Reporting Demystified

Think you still have plenty of time to prepare for the ACA? 

Think again.

Webinar:  Tuesday | September 30 | 2:30 PM EDT Many employers believe they do not have to worry about ACA and IRS reporting until 2016, but the reality is that they must begin preparing in 2015 to file in 2016. And because the fines you (and your employees) may face in 2016 will be determined [Read More...]

Office of Special Counsel Provides Updated Fact Patterns Flyer for Employers

Employment Discrimination I-9 Compliance

The Department of Justice’s Office of Special Counsel for Immigration-Related Unfair Employment Practices, commonly referred to as the OSC, recently updated their informational flyer, entitled “Citizenship/Immigration Status and National Origin Discrimination in Employment”. This flyer is intended to serve as guidance for employers on how to avoid various types of discriminatory practices and is based on [Read More...]

Wage Theft Cases Continue to Rise Nationwide

Wage Theft

A pair of recent news items–one an article in The New York Times; the other a press release by Governor Cuomo’s office–illustrate the heightened scrutiny being given to wage theft issues–not only in New York, but nationwide. The New York Times piece by Steven Greenhouse asserts that federal and state officials claim that employers are violating wage laws in [Read More...]

Seeing Red or Blue? USCIS Replaces Secure Ink Color

Blue Red Pen Paper

On July 1, 2014, U.S. Citizenship and Immigration Services (USCIS) began using a new secure blue ink for some of its secure stamps.  If you are used to seeing red, it will soon go away as USCIS will be retiring and no longer using red ink going forward. USCIS stamps with secure blue ink: Department of Homeland Security [Read More...]

Rethinking B2B Risk, Part 5: Improved Credit Risk Management Through New Technology

Credit risk management has become easier through technology.

Credit risk management has become more efficient due to emerging technology. Keeping your systems up to date is crucial in helping you manage your business

Rethinking B2B Risk, Part 3: Can Fast Response Times and Effective Credit Risk Management Coexist?

Embrace real-time reporting to retain customer interest.

By reducing the time between credit request and decision, a business and its customers can both benefit.